Who we are

UpMedia Inc.
Our website address is: https://upmedia.video

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

When you use our Contact Form, we keep the form submission data for up to 36 months in our Google Drive for customer service purposes, but we do not use the information submitted through the form for marketing purposes unless you have asked to be added to our mailing list.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics and HubSpot. These are their Privacy Policy pages: Google and HubSpot

Who we share your data with

These are the third party providers we use who may have access to your data: Google Analytics, VidYard, Vimeo, Quickbooks Online, HubSpot, Boomerang. We use their services to make better marketing decisions and provide the best services possible, while simplifying our administrative tasks.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Our web hosting: SiteGround
Our cloud storage: Synology C2
Visitor comments may be checked through an automated spam detection service.

Your contact information

If you have privacy-specific concerns, please email hello@upmedia.video

Additional information

How we protect your data

We want your data to stay safe. To play our part, we have received SSL certification on our website. We use password managers to ensure strong passwords for all logins, and implement two factor authentication where offered. Our staff has received training in data protection and sign confidentiality agreements for the data we receive.